Terms & Conditions

Vehiq provides AI-assisted tools for creating vehicle listings, marketing copy, translations, VIN decoding and photo enhancement. The service is intended for professional use by car dealerships and automotive businesses, not for consumers.

Access requires an active paid subscription. The plans and their vehicle capacity are:

• Starter — €39 per month, up to 10 vehicles.
• Professional — €79 per month, up to 50 vehicles.
• Enterprise — €149 per month, up to 120 vehicles.
• Enterprise+ — custom quotation, unlimited vehicles and bespoke terms.

All plans include the complete AI toolset and every supported language. The only difference between plans is the maximum number of vehicles. Displayed prices are the final amounts charged; no additional taxes or surcharges are added at checkout.

Subscriptions are billed monthly in advance and renew automatically until cancelled. Payments are processed by our payment provider; by subscribing you authorise recurring charges to your payment method. If a payment fails we may retry it and temporarily suspend access until the balance is settled. Invoices are issued for every billing period.

• You must provide accurate account and business information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• Accounts are for your dealership only; credentials may not be shared with third parties or resold.
• You must notify us without delay at support@vehiq.eu if you suspect unauthorised access.
• You must only upload content you are entitled to use, and comply with applicable advertising and consumer-protection law.

Plans are sized for normal professional dealership use. To keep the platform fast and affordable for everyone, the following limits apply:

• The maximum number of vehicles per billing period is defined by your plan.
• A maximum of 15 uploaded photos per vehicle applies to all plans.
• Automated scraping, bulk API abuse, resale of AI output as a standalone service, and attempts to circumvent plan limits are not permitted.
• We may contact you and, where necessary, throttle or suspend usage that is excessive, automated or harmful to platform stability.

Vehiq generates text and image suggestions using artificial intelligence. AI output may contain inaccuracies. You remain fully responsible for reviewing, correcting and verifying all AI-generated content — including specifications, prices, condition statements and enhanced photographs — before publishing it on any marketplace, website or social channel. Enhanced images must never misrepresent the actual condition of a vehicle.

You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period; your subscription remains active until then and is not renewed afterwards. There is no minimum contract term and no cancellation fee.

Subscription fees are non-refundable for periods that have already started, including partially used months. As Vehiq is supplied to businesses, the statutory consumer withdrawal right does not apply. If the service is materially unavailable due to a fault on our side, or a payment was charged in error, contact support@vehiq.eu and we will assess a pro-rata credit or refund in good faith.

Vehiq, including its software, design, interface and branding, remains our exclusive property. You receive a non-exclusive, non-transferable right to use the service for the duration of your subscription.

Your vehicle data, uploaded photographs and the listing content generated for you remain your property. You grant us a limited licence to host and process this content only to operate the service on your behalf.

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where reasonably possible. We are not liable for downtime caused by third-party providers, connectivity issues or events beyond our reasonable control. Specific availability commitments can be agreed under an Enterprise+ service level agreement.

To the maximum extent permitted by law, Vehiq is not liable for indirect or consequential damage, lost profit, lost sales, reputational harm or loss of data. Our total aggregate liability in any 12-month period is limited to the subscription fees you paid in that period. Nothing in these terms excludes liability for intent, gross negligence or any liability that cannot be excluded under mandatory law.

We may suspend or terminate an account in the event of non-payment, breach of these terms, unlawful use, or activity that endangers the security or stability of the platform. Where appropriate we will notify you first and give you the opportunity to remedy the issue. After termination you may request an export of your content within 30 days.

We may amend these terms or our pricing. Material changes are announced at least 30 days in advance by email or in the application. If you do not accept a change, you may cancel before it takes effect.

These terms are governed by the laws of the European Union member state in which Vehiq is established, without regard to conflict-of-law rules. Disputes will be submitted to the competent court of that jurisdiction, unless mandatory law provides otherwise. Questions about these terms can be sent to support@vehiq.eu.